Policies

Client Cancellations

Any course or exam can be re-scheduled at no extra cost, email organiser.

Cancellation Fee 100% if cancelled within 1 day of course start date or no show.

Cancellation Fee 25% if cancelled within 2 – 7 days of course start date.

Cancellation Fee 0% with more than 7 days notice.

Cancellation Fee 0% for all exam cancellations.

All refunds amounts will be done via same method as paid by.

Cancellations must be emailed to cedric@labspace.tv

Cancellations fees may be waived at the sole discretion of the organisor in extra-ordinary circumstances.

Course Cancellations or Re-schedules

There may be times when cancellations or re-schedules are unavoidable.

Labspace reserves the right to cancel for any reason (with full refund to client) or re-schedule a course up to 24 hours before the course starts.

When booking a course and travel cost are involved, please notify Labspace when booking a course.

Trainer Changes

Labspace reserves the right to change the trainer for any designated course.

As it is Labspace's priority to always run courses, it may be better to change the trainer instead of cancelling or re-scheduling a course.

Venue Changes

Labspace reserves the right to change the venue up to 24 hours before the course starts.

Policies in effect from 20 February 2015.